Why can't I record a voiceover on my MacOS computer?
Please close Chrome and then go into System preferences > Security & Privacy. Under the Privacy tab, click on Microphone on the left. Once there, please check the list of apps within Microphone and make sure that Chrome is on the list and is checked.
After doing so, go into Accessibility on the left then make sure Chrome is on the list as well. If you do not see it, you can manually add it by clicking the + sign.
I Did Not Receive a Receipt/Payment Confirmation for My Purchase
After up to 2 hours of your DoodleCloud purchase, if you don't receive any email from us, please make sure that this message was not sent to a different email of yours. Also, be sure to check your spam/junk folders.
I Forgot My Password. How can I proceed it?
You have received a password. So we recommend you do not try to reset your password.
If you can not access anymore the email from DoodleCloud Support Team to you with your credentials, you can contact our Support Team (link here).
